Hiring is human.
The technology
should be too.

We answer the phone. We know your name. And the technology working behind it takes the busywork off your plate — so your hiring moves faster, and a real person is always a call away. That's the NCS difference.

20,000+ businesses nationwide
FCRA compliantPBSA AccreditedBBB A+ Rating

What makes us different

Human-first
AI-innovator

Most HR companies are one or the other — a call center with clunky tools, or modern software with no one to talk to. We're built to be both. Real people, backed by technology that works for you.

Human AI-innovator
01
◆ Human

We answer the phone

A specialist who knows your account

02
◇ AI

Our AI handles your busywork

Hailey orders checks, chases verifications, and pushes data between your systems — 24/7.

03
◆ Human

We help you pick the right package

Not the biggest one. Not the upsell. The one that actually fits how you hire.

04
◇ AI

A Platform that grows with you

New automations, integrations, and AI features go live every month — backed by 20+ years of compliance expertise.

Everything we do

One partner for
the whole hiring
lifecycle.

From the first background check to ongoing HR compliance, from digital onboarding to AI-powered automation — we cover the entire workflow. Mix what you need today, add more as you grow.

Background Screening

Our flagship since day one. PBSA-accredited, FCRA-compliant, fast.

Criminal background checks
National, federal, county, statewide
Employment verifications
Confirmed by phone or written record
Education verifications
High school, college, professional certs
Motor vehicle reports
DOT-friendly, all 50 states
Drug screening
Nationwide collection network
Healthcare sanctions
OIG, SAM, state board exclusions
Tenant screening
Eviction, credit, criminal in one report
International checks
200+ countries
Explore background screening→

HR & Compliance

Everything after the hire — paperwork, filings, and the rules.

I-9 management
Digital, audit-ready, retained
E-Verify
Submitted automatically on completion
Digital onboarding
Branded forms, e-sign, mobile-first
Adverse action workflows
Pre- and post-notice, FCRA-timed
Applicant tracking forms
Custom intake & consent
State-specific consent
50-state library, kept current
Compliance resources
Templates, alerts, and guidance
Document retention
Secure storage with audit trail
Explore hr & compliance→

AI & Automation

Hailey, our AI specialist — plus the workflows behind her.

Hailey AI assistant
Natural-language ordering & answers
Automated workflows
Trigger checks from any event
AI candidate communications
Status updates without the spam
Turnaround you can see up front
Real-time ETA on every order
Automatic re-screening
Annual or role-change triggers
Results flagged for a second look
Unusual results surfaced for review
HR knowledge base
Trained on your company's policies
Custom workflow design
Built with you, by our team
Explore ai & automation→

Integrations & Platform

Two-way connections to the systems you already use.

Connected to 300+ HRIS, Payroll & ATS systems
Single sign-on (SSO)
SAML 2.0, Okta, Azure AD
Mobile applicant flow
Candidates complete on their phone
Customizable dashboards & reports
See what matters to your team
Role-based access
Granular permissions, audit log
Explore integrations & platform→
And the part that ties it all together

A small, named team of specialists who learn your business and pick up the phone. Available Mon–Fri, 8am-5pm CST (4pm on Fri). Avg. answer under 30 seconds.

Talk to a specialist →

Why it feels effortless

Old soul.
New tools.

We've spent two decades learning how hiring works in the real world. That experience is built into everything we do — so the slow, repetitive parts of screening and onboarding move quickly for you, while the moments that need judgment still get a real person.

H
Hailey
Your AI assistant · Active now
ONLINE
Order a screening for our new Account Manager, Sarah.
On it! I pulled Sarah from your ATS and started the standard Account Manager package — criminal, employment, and education.
Pulled InfoDone
Criminal searchIn progress
Employment & educationQueued
One result needs a closer look — I've looped in Jamie from your team to take it from here.
Natural-language ordering
Type "screen Sarah for the Account Manager role" — Hailey picks the package, pulls candidate data, and queues it.
Real-time integrations
Two-way sync with 40+ ATS, HRIS, and payroll systems.
Compliance, automated
Adverse action timing, state-specific consent, FCRA workflows — generated, tracked, and audit-ready.
Predictive turnaround
Models trained on 20+ years of court and verification data predict each check’s ETA at order time.

MEET HAILEY · YOUR AI HR ASSISTANT

The HR agent that never sleeps

Hailey is your AI HR assistant. She handles the repetitive HR work (ordering checks, sending reminders, pushing data between systems) so your team can spend their time where it matters most.

H
Hailey
Active now
Order a screening for our new Account Manager.
Pulled candidate from your ATS. Starting standard package: criminal, employment, education.
Pulled from ATS ✓
Criminal — in progress
Employment — queued
Workflow
RUNNING
New hire in ATS
Workday · 2m ago
Order background check
NCS Workforce · auto
Send I-9 / E-Verify
In progress
Push to payroll
Gusto · queued
ATSHRISPayrollE-Verify
Automated Workflows
Trigger background checks and HR tasks automatically based on events, schedules, or custom rules.
Works Wherever You Work
Connect with ATS, HRIS, payroll, and other systems so your team can work from the tools they already use.
Trained on Your Processes
Create an always-on HR knowledge hub trained on your company's policies, procedures, and workflows.
Human-in-the-Loop Control
Automate the repetitive work while keeping your team in charge of important decisions.

The team

Meet the people
behind your account.

When you call NCS Workforce, you reach a small, named team of specialists who learn your business — not a queue. This is the whole team.

TFPortrait
Travis Fink
Owner
AKPortrait
Amy Kersey
Customer Support
BTPortrait
Blair Treat
Customer Support
ABPortrait
Amber Black
Customer & Partner Success
CFPortrait
Caleb Fink
Operations Manager
THPortrait
Tina Harris
Accounting
PEPortrait
Paula Edwards
Office Manager
SRPortrait
Sherry Rukgaber
Researcher
ACPortrait
Amie Christensen
Researcher
DHPortrait
Damon Hill
CTO
JPPortrait
Jack Price
Developer
MMPortrait
Mark McFadin
Customer & Partner Success

Google Reviews

Support businesses can actually count on.

Google Review

"We have found NCS to be extremely professional, competent, friendly, and very responsive to our requests. The staff go out of their way to provide excellent service."

KR
Kay Robinson
PHR, PI Roofing
Google Review

"NCS is awesome. Every time I call, I can talk to a live person. I give NCS a 5-star approval."

DS
Dennis Singham
Starflight Enterprises, Inc.
Google Review

"Great customer service and amazing service. Every time I reach out, you guys are helping us."

MEK
Michael El Khoury
Cedra Pharmacy, Inc.
Google Review

"We are very satisfied customers. The background and credit check tool worked great and was very helpful in our hiring decision!"

BB
Bill Bowers
CFO, Newline Products
JM
LK
RS
AT
Your support team is online
NCS Workforce Customer Care
479-695-2111
Mon–Fri · 8am-5pm CST (4pm Fri)
Phone Chat Email

Why NCS Workforce

Technology with real people behind it.

Automation should make HR easier, not more impersonal. NCS Workforce combines smart tools with responsive support from people who understand your business.

Real People Answer
Reach a responsive team by phone, chat, or email during business hours.
Help Choosing Packages
We help you pick the right screening and HR solutions without overspending.
Support With Compliance
Get guidance and resources to help you manage hiring and screening workflows with confidence.
Guidance as You Grow
Add services, automation, and integrations as your business needs evolve.
Talk to a Real Person →

Get started

Ready to get started?

Create your account in minutes, or talk it through with a real person first. Either way, you'll have a named team behind you from day one.

Get Started →Contact Us
Prefer to talk first?479-695-2111Mon–Fri · 8am-5pm CST (4pm Fri)

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