Employee onboarding software shouldn't feel like a second job. With NCS Workforce, paperless onboarding and HR automation come together in one simple flow — so you spend less time chasing paperwork and more time welcoming great people. We pair powerful technology with real human support, because behind every great hire there should be people who care.
And when you have a question, you'll quickly reach a live person in our office — not a bot, not a queue. That's Peace of Mind, Powered by People: the difference between a tool you have to manage and a partner who makes it easy.
Get a quote • Talk to a real person
Paperless authorization (E-Auth) and smart forms
Hiring moves fast, and paper slows everything down. NCS Workforce lets your new hire review, sign, and authorize everything they need to — right from their phone or laptop. No printer. No scanner. No "please mail this back."
Our smart forms ask only the questions that matter and fill in what they already know, so there's less typing for your candidate and fewer mistakes for you to fix. The result is paperless onboarding that feels effortless on both sides of the hire.
- Electronic authorization (E-Auth). Candidates give consent online in minutes, with a clean, mobile-friendly experience.
- Smart forms that do the work. Fields adapt to each hire, so nobody fills out what they don't need to.
- Less back-and-forth. Everything lives in one place, so you're never hunting for a signed page.
- Built-in consent the right way. We can collect FCRA-compliant authorization on your behalf, so you start every check on solid ground.
A faster first step for your candidate quietly tells them they made the right choice.
From offer to first day in one onboarding flow
Most teams stitch onboarding together from a handful of disconnected tools: one place to send the offer, another for the background check, a folder somewhere for the I-9. NCS Workforce brings it into a single, guided flow — the part of your onboarding software that should just work.
Send the invite, and your new hire is walked step by step — authorization, smart forms, screening, and onboarding paperwork — without you having to play traffic cop. You can see where everyone stands at a glance, so nothing falls through the cracks between "you're hired" and "welcome aboard."
- One invite to get started. Kick off onboarding and screening together, in seconds.
- A clear path for your hire. Each step leads to the next, so candidates always know what to do.
- Screening built in. Backed by 20+ years of NCS screening expertise, your background checks run inside the same flow — no separate logins, no copy-and-paste.
- A simple view of progress. Know who's done, who's waiting, and where to nudge.
Learn how it all fits together on our Platform Overview, and see how electronic I-9 handling works on our I-9 & E-Verify page.
Built-in compliance at every step
Onboarding touches people's livelihoods, so getting it right matters. We've spent more than 20 years helping 20,000+ customers nationwide stay on the right side of screening rules — and that experience is built into every step of the flow, not bolted on at the end.
- FCRA-compliant from the first click. Written disclosure and authorization are collected before any check runs — the way the law requires.
- Adverse action made manageable. If a hiring decision doesn't go forward, we provide applicant-specific Pre-Adverse Action and Adverse Action templates so you follow the proper two-step process.
- Electronic I-9 onboarding, handled. Complete Form I-9 paperlessly and retain it in an audit-ready digital record, with E-Verify submitted automatically on completion — all inside the same onboarding experience. See the I-9 & E-Verify page for details.
- Standards you can trust. NCS is FCRA compliant and SOC 2 compliant, was one of the first CRAs to earn PBSA accreditation (renewed in 2026), holds a BBB A+ rating, and is an active member of industry organizations — so the foundation under your onboarding is sound.
We make compliance feel less like a minefield and more like a checklist that's already taken care of.
A real person to help you set it up
Here's where we're different. Enterprise onboarding tools often need a support team and weeks to implement — a long form to fill out, an account rep you may never reach again, a ticket queue when something breaks. That's not how we work.
At NCS Workforce, you're the priority. A real person on our team helps you get set up the way that fits your business, answers your questions while you're actually setting things up, and stays reachable after you go live. Real people answer the phone — with an average answer time under 30 seconds. Call us, chat, or email during our support hours: Monday–Thursday, 8:00 AM–5:00 PM CST, and Friday, 8:00 AM–4:00 PM CST.
- No phone trees. When you reach out, a knowledgeable person picks up.
- A plan that fits. Whether you're an occasional hirer or a multi-location organization, we'll help you choose what's right and build from there.
- Backed by Hailey. Hailey is a full, conversational AI HR assistant that lives right inside your command center at mycommandcenter.com — not a behind-the-scenes algorithm. She'll help with screening questions, make sense of results and charges, point you to the right package, and guide your applicants through their steps. Most providers bolt AI onto the back end; we put a hands-on assistant in your command center, with real people always a call away. Hailey amplifies the team — she never replaces them.
We answer the phone because you're the priority. That's Peace of Mind, Powered by People.
Choosing the right plan
Onboarding lives inside NCS Workforce, and how much of the platform you turn on is up to you:
- NCS Lite. Criminal background checks only — simple and fast, made for smaller or occasional hirers.
- NCS Workforce Pro. À la carte. Build the plan you need by adding the workforce capabilities you actually want — continuous criminal monitoring, the Hailey AI assistant, electronic authorization, smart forms, dashboards and analytics, and review/approval workflows.
- NCS Workforce Platinum. Everything Pro offers, fully included — plus enterprise capabilities like organization hierarchy with waterfall permissions and advanced Hailey. Built for larger or multi-location organizations.
Not sure which fits? That's exactly the kind of thing a real person can sort out with you in a few minutes.
- Get a quote — Tell us how you hire and we'll put together pricing that fits.
- Talk to a real person — Call (479) 695-2111 or email support@nationalcrimesearch.com, and we'll walk you through it.
Screening packages built into onboarding
Your background checks run right inside the onboarding flow. Most teams start with one of our three primary packages and move up from there:
- Basic — $29.95. The essentials to get a check moving.
- Essential — $45.95. A fuller picture for most hires.
- Enhanced — $64.95. Broader coverage when the role calls for it.
Need more? Our Expanded package ($74.95) adds an extra layer of depth for higher-stakes roles — a premium upgrade when Enhanced isn't quite enough.
Not sure which package fits a given role? Ask us, or ask Hailey right in your command center.
Get started with NCS Workforce onboarding software
Ready to make onboarding the easy part of hiring? You can have a guided, paperless, compliant flow up and running — without weeks of implementation.
- Get a quote — Tell us about your hiring and we'll get you set up to run your first onboarding.
- Talk to a real person — Call (479) 695-2111, email support@nationalcrimesearch.com, or reach out and we'll walk you through it.
NCS Makes It Easy. Talk to a real person to get started.
Frequently asked questions
How much does NCS Workforce onboarding cost?
Pricing depends on the plan that fits how you hire — NCS Lite for criminal checks only, NCS Workforce Pro to build à la carte, or NCS Workforce Platinum for larger and multi-location organizations. The screening packages built into onboarding are straightforward (Basic $29.95, Essential $45.95, Enhanced $64.95, with Expanded at $74.95 when you need more). For plan pricing, the best next step is a quick conversation — get a quote or call us and we'll talk it through.
How long does it take to get onboarding set up?
Most teams are up and running quickly — and you won't do it alone. A real person from our team helps you configure the flow to fit your business, so there's no multi-week implementation project and no support team required on your end.
Can new hires complete everything online, including the I-9?
Yes. Authorization, smart forms, screening, and Form I-9 can all be completed paperlessly. The I-9 is retained as an audit-ready digital record, and E-Verify is submitted automatically on completion. See our I-9 & E-Verify page for how it works.
Does NCS Workforce keep my onboarding FCRA-compliant?
Yes. We collect FCRA-compliant disclosure and authorization before any background check runs, and we provide applicant-specific Pre-Adverse Action and Adverse Action templates if a hiring decision can't move forward. NCS is FCRA compliant and SOC 2 compliant, was one of the first CRAs to earn PBSA accreditation (renewed in 2026), and brings 20+ years of screening experience to every hire.
What if I need help or have a question?
You'll reach a live person in our office — not a bot or a ticket queue, with an average answer time under 30 seconds. Call (479) 695-2111 or email support@nationalcrimesearch.com during support hours: Monday–Thursday, 8:00 AM–5:00 PM CST, and Friday, 8:00 AM–4:00 PM CST. You're the priority.
Internal links used: Platform Overview, I-9 & E-Verify
Peace of mind, powered by people
Talk to a real person.
You're the priority. Call and you'll quickly reach a live person in our office — not a bot, not a phone tree, not a ticket queue.