The workforce screening platform that's easy enough to do yourself — with a real expert one call away.
Most background check tools make you choose. Go with a self-serve-only product and you're on your own when something goes sideways. Go with an enterprise-heavy system and you're staring down weeks of implementation and a sales process before you can run a single check. The NCS Workforce platform is the middle path: a fast, modern workforce screening platform you can run yourself in minutes — backed by people who actually answer the phone.
We pair powerful technology with real human support to deliver peace of mind, because behind every great hire there should be people who care. From the first pre-hire check to ongoing protection long after someone's been hired, it's all in one place. And when you have a question, you'll quickly reach a live person in our office — not a bot, not a ticket queue, not a phone tree.
Backed by 20+ years of National Crime Search expertise, PBSA accreditation, and more than 20,000 customers nationwide, NCS Workforce helps growing businesses build safer, smarter teams.
See a demo · Talk to a real person
Plans that fit how you hire
Every business hires differently, so NCS Workforce comes in three plans. There's no one-size-fits-all package and no fine print to decode — you tell us how you hire, and we help you land on the right fit.
- NCS Lite — Criminal background checks only. Simple and fast, built for smaller or occasional hirers who just need a clean, reliable check without the extras.
- NCS Workforce Pro — Build the plan you need. Pro is à la carte: start with screening and add the workforce capabilities you want — continuous criminal monitoring, the Hailey AI assistant, electronic authorization, smart forms, dashboards and analytics, and review/approval workflows. You only build in what fits your team.
- NCS Workforce Platinum — Everything Pro offers, fully included, plus enterprise capabilities for larger or multi-location organizations: organization hierarchy and waterfall permissions, and advanced Hailey. If Pro is "build the plan you need," Platinum is "we've already built all of it for you."
Not sure which plan fits? That's exactly the kind of question our team likes to answer. Contact us for pricing and we'll walk through it with you.
Get a quote · Talk to a real person
From pre-hire check to whole-workforce protection
Hiring someone is just the start. The NCS Workforce platform follows the full arc of an employee — screen them before day one, onboard them without the paperwork headache, and keep an eye out for risk long after they've started.
Everything lives in one HR screening platform, so you're not stitching together a screening vendor, an onboarding tool, and a monitoring service that don't talk to each other. One login. One command center. One team behind it that knows your name.
- Screen candidates fast and compliantly
- Onboard with paperless authorization and smart forms
- Monitor your existing team for new risk, continuously
- Ask Hailey anytime, and reach a real expert when you want one
This is employee screening and monitoring built the way a growing business actually works — simple by default, with help close at hand.
Screening that's fast and compliant
The foundation of the platform is the screening NCS has done for over two decades. Run a background check in minutes, get clear results you can act on, and stay compliant without becoming a compliance expert yourself.
- Fast. Many searches come back instantly or within minutes; county-level checks can take longer depending on the court.
- Compliant. FCRA-compliant consent, disclosures, and adverse-action workflows are built in, so the right steps happen at the right time.
- Flexible. Run one check or a thousand. Choose the screening package that matches the role.
You stay in the driver's seat. And if you're ever unsure whether a result is job-related or how to handle a tricky case, a knowledgeable person in our office is one call away.
Screening packages
Most customers start with one of our three primary packages and add searches as a role requires.
- Basic — $29.95. The essential criminal check to get a hire moving.
- Essential — $45.95. A broader look for roles that need more confidence.
- Enhanced — $64.95. Our most comprehensive standard package for sensitive or higher-trust roles.
Need more? Expanded — $74.95 is our premium package for the most thorough screening, layering on additional searches when a role demands the deepest look.
Want the full menu of packages and à-la-carte searches? See Pricing for everything we offer.
Onboarding and HR automation, without the paperwork
The slowest part of hiring usually isn't the background check — it's the paperwork. The platform takes the busywork off your plate so a new hire can go from offer to first day without a stack of forms.
- Paperless authorization. Collect FCRA-compliant consent electronically, so you can launch a check the moment a candidate signs off — no printing, scanning, or chasing signatures.
- Smart forms. Onboarding forms that guide the candidate through, capture what's needed, and reduce the back-and-forth that stalls a start date.
- A smoother first impression. A clean, modern experience tells your new hire they joined the right place.
The technology handles the repetitive steps so our people can spend their time helping you. That's the whole idea: automate the busywork, keep the humans for the moments that matter.
See how the full setup works on our Onboarding page.
Continuous monitoring — protection after the hire
A background check is a snapshot in time. People change, and so do their records. Continuous monitoring keeps watching after someone's been hired, so a new arrest, charge, or relevant change doesn't go unnoticed for months.
- Ongoing peace of mind. Know promptly when something relevant surfaces on a current employee.
- Smarter than re-running checks. Skip the cost and hassle of annual re-screens for everyone — let the platform flag what actually needs your attention.
- Compliant by design. Monitoring follows the same FCRA standards as your pre-hire screening.
Employee screening and monitoring in one platform means you protect your team and your business on day one and every day after. And if an alert raises a question, you won't be left guessing — a real expert will help you think it through.
Hailey: a true AI HR assistant in your command center
Hailey is a full, conversational AI HR assistant that lives right inside your NCS Workforce command center — not a behind-the-scenes algorithm you never see. You talk to her the way you'd talk to a knowledgeable coworker, and she's there in the app whenever you need a hand.
Most providers bolt AI onto the back end, where it quietly tags or scores results out of sight. NCS does it differently: Hailey is a hands-on assistant you actually interact with, sitting alongside your screening work and ready to help in the moment — with real people always a call away when you'd rather talk to a human.
Hailey can help you:
- Get answers to screening questions as they come up
- Understand your results and charges, in plain language
- Choose the right package for the role you're filling
- Guide applicants through the steps so nothing stalls
- Navigate adverse-action guidance (with advanced Hailey) when a decision needs care
Hailey is built to keep you in the driver's seat. She handles the routine so our team can give you real attention. That's the difference: an AI assistant you genuinely work with, paired with people who pick up the phone.
Meet her on the Hailey page, or log in to your command center at mycommandcenter.com.
Dashboard and analytics, at a glance
Everything you run lives in one clear dashboard. See where each check stands, what needs your attention today, and how your hiring is trending — without digging through emails or spreadsheets.
- At-a-glance status. Know exactly where every screen and onboarding step sits.
- Trends that inform decisions. Spot patterns in turnaround, volume, and outcomes over time.
- Less guesswork. The information you need is in one place, easy to read, and easy to act on.
Take a tour of the Dashboard.
Integrations with your ATS and HRIS
Screening shouldn't mean copying candidate data from one system into another. NCS Workforce connects with the hiring and HR tools you already use, so checks kick off where your team already works.
- Fits your workflow. Initiate screens from within your existing hiring process.
- Fewer errors. Less manual data entry means fewer typos and missed steps.
- One source of truth. Keep candidate and employee records consistent across your tools.
See what we connect with on the Integrations page.
Why choose the NCS workforce screening platform
Most platforms force a trade-off. We don't.
Self-serve-only tools are fast to sign up for — but the moment you need help, support can be hard to come by. Often there's no easy way to reach a real person when a result confuses you or a compliance question comes up.
Enterprise-heavy platforms are powerful, but getting started can take weeks of implementation and a sales cycle before you run a single check — overkill for a growing business that needs to hire now.
NCS Workforce is the middle path:
- As easy as self-serve. Sign up, run a check, and onboard a hire in minutes.
- As capable as enterprise. Paperless authorization, smart forms, monitoring, analytics, and integrations — without the implementation slog.
- A real AI assistant, not a back-end algorithm. Hailey works alongside you in your command center, with real people always a call away.
- Backed by real people. When you call, you'll quickly reach a live person in our office. We answer the phone because you're the priority.
- Proven and credentialed. PBSA accredited, BBB A+ Rating, FCRA compliant, SOC 2 compliant, 20+ years in business, and more than 20,000 customers nationwide.
We answer the phone because you're the priority. Companies thrive when they're supported by real people who care.
Trust and compliance
Screening touches sensitive decisions and sensitive data, so credentials matter. Here's where NCS stands:
- FCRA compliant. Consent, disclosures, and the two-step adverse-action process are built into the workflow.
- PBSA accredited. NCS was one of the first consumer reporting agencies to earn PBSA accreditation, and that accreditation was renewed in 2026.
- SOC 2 compliant. Our controls are held to recognized security and data-handling standards.
- BBB A+ Rating. A long-standing reputation for treating customers right.
Have a compliance question? Our team helps customers think through these every day — reach out and talk it through with a real expert.
See a demo, or talk to a real person
Hiring is too important to hand off to a phone tree. See the platform in action, or just talk it through with someone who knows screening inside and out — your choice.
See a demo — Watch how screening, onboarding, and monitoring come together in one place.
Talk to a real person — Reach a live expert in our office. Call (479) 695-2111 or email support@nationalcrimesearch.com.
Support hours: Monday–Thursday 8:00 AM–5:00 PM CST, Friday 8:00 AM–4:00 PM CST.
We make working with NCS easy. Give us a try.
Frequently asked questions
What is the NCS Workforce platform?
It's an all-in-one workforce screening platform that lets you screen candidates, onboard new hires with paperless authorization and smart forms, and continuously monitor your existing team — backed by real human support and 20+ years of National Crime Search expertise.
What plans does NCS Workforce offer?
Three. NCS Lite is criminal background checks only — simple and fast for smaller or occasional hirers. NCS Workforce Pro is à la carte, so you build in the workforce capabilities you want, like continuous monitoring, Hailey, electronic authorization, smart forms, dashboards, and approval workflows. NCS Workforce Platinum includes everything Pro offers plus enterprise capabilities like organization hierarchy, waterfall permissions, and advanced Hailey. Contact us for pricing on any plan.
How is it different from self-serve background check tools?
It's just as easy to use, but you're never stuck talking to a bot with no way to reach a person. When you have a question, you'll quickly reach a live person in our office. You also get Hailey, a conversational AI HR assistant inside your command center that you actually interact with — with a real expert one call away.
Do I need a long implementation or a sales process to get started?
No. Unlike enterprise-heavy platforms where setup can take weeks, you can get started quickly. Tell us how you hire and we'll help you land on the right plan.
What does continuous monitoring do?
It keeps watching your current employees after they're hired, so relevant new records — like an arrest or charge — are flagged promptly instead of going unnoticed. It follows the same FCRA standards as your pre-hire screening.
Is the platform compliant with FCRA?
Yes. Paperless consent, disclosures, and the two-step adverse-action process are built into the workflow, and our team can help you handle compliance questions when they come up. NCS is FCRA compliant, PBSA accredited (renewed in 2026), and SOC 2 compliant.
How fast are results?
Many searches return instantly or within minutes. County criminal searches typically take a few days and can take longer depending on local court conditions.
Internal links resolved: Hailey, Dashboard, Onboarding, Integrations, Pricing, Contact.
Peace of mind, powered by people
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You're the priority. Call and you'll quickly reach a live person in our office — not a bot, not a phone tree, not a ticket queue.